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Robotic Process Automation (RPA) Services

Automate repetitive tasks, eliminate human errors, level up customer experience, and create high-efficiency digital transformation.

24/7

365 Operating Services

30+

Processing languages

1000+

Experienced employees

100%

Data security &
Quality Assurance

Looking for a technological breakthrough to optimize your entire business workflow? Our services ensure top-notch results.

DIGI-TEXX has specialized in RPA implementation services across various sectors such as banking, insurance, healthcare, retail, and manufacturing. We automate data entry between different software applications and reduce manual tasks through RPA.

If you’re interested in RPA but don’t know where to start, choosing the right service provider is crucial. Your outsourcing partner should find a way to implement RPA without disrupting legacy systems. As an ISO-certified company, DIGI-TEXX offers all of these advantages and even more.

Using robots or bots, Robotic Process Automation (RPA) automates repetitive, rule-based, back-office processes within organizations. As a software robot, RPA performs tasks such as logging into applications, entering data, and interacting with computer systems as if it were a human.

RPA is typically used to automate tasks that are manual, time-consuming, and prone to human error. Our service can be programmed to interact with various types of applications and systems, including web-based applications, desktop applications, spreadsheets, and databases. RPA is able to extract and process data, manipulate files, perform calculations, generate reports, and even communicate with other systems or bots.

Trusted by more than +200 clients from home & Abroad

RPA services we offer

We provide accurate and cost-effective industry-optimized RPA services to streamline your business processes. Our experienced and professional staff ensures high-quality and accurate data. Here’s a brief overview of our services:

Design automation service

Create RPA implementation models that are suitable for your workflows and develop an automation architecture that provides a clear understanding of your RPA solution. You can even construct a Proof of Concept (PoC) to evaluate the value of RPA before undertaking a full-scale RPA project.

RPA Consulting service

We thoroughly evaluate your operational workflows to determine the optimal RPA deployment approach. From there, we confidently develop an RPA implementation roadmap, establish project milestones, and outline robust frameworks and deployment methodology.

Bot implementation service

At DIGI-TEXX, our engineering team establishes a reliable RPA infrastructure to support a stable, interoperable, and scalable RPA solution. We transform RPA modules into comprehensive systems and seamlessly integrate robots into your existing business workflows. We thoroughly test RPA tools for any bugs and ensure they perform as intended. We also provide end-user onboarding and training to ensure a smooth transition to the new system.

Robotic Process Automation Roadmap

At RPA Consultants, we understand that time is money. Our expertly designed engagements guarantee a significant financial impact within a quarter, empowering you to develop a roadmap that optimizes efficiency. We help you choose the right RPA tools, manage risks associated with your RPA tools and optimize your current system. Our benefits are crafted to deliver a long-lasting, positive effect.

RPA development service

We create smart RPA applications based on the defined automation process using UiPath, Microsoft Power Automate, and other robotic process automation tools. Once we’ve developed your RPA strategy, we will deploy it, leading to clear benefits for your business.

Infrastructure and automation support service

We can assist you in optimizing your RPA project by ensuring that your automation software functions seamlessly, maintaining the effectiveness of your automated processes, and exploring chances for further automation.

RPA maintenance service

Our RPA specialists provide support after deployment by analyzing and fine-tuning RPA tools and assisting users with getting accustomed to them. We create a backlog for future releases based on user feedback. As your business expands, we can also assist with further RPA integration to ensure your bots maintain maximum operational efficiency in the long term.

Process Improvement

We are committed to helping you achieve your business goals. We can help you succeed in cutting costs, boosting competitiveness, developing a sustainable growth plan, or generating value from undervalued or underperforming firms through acquisition or turnaround efforts. Our approach is tried and true, just like any expert would be.

KPIS / Metrics

At RPA Consultants, we are dedicated to metrics. We confidently seek out opportunities to leverage automation and process redesign to have a direct and immediate impact on your key performance indicators (KPIs). Our team is here to help you develop a healthy KPI framework, if you don’t already have one in place.

Process Maturity Assessment

At RPA, we are confident in our ability to help our clients assess their current capabilities and take them to the next level. By assessing your process capabilities and following industry best practices, we can create action plans to fill any gaps. Trust us to guide you through this process and achieve the desired results.

Customized RPA solution

Our company specializes in providing custom RPA solutions to automate your business processes. Our automation experts design customized bots tailored to your unique needs, and we provide deployment support. In addition, we offer custom Machine Learning (ML) and Artificial Intelligence (AI) solutions to establish the foundation for intelligent automation at scale.

Our customized RPA solutions are designed to streamline your operations and improve your bottom line:

  • Bespoke RPA bot development
  • Integration of RPA with AI/ML
  • End-to-end delivery (on-premise and cloud)
  • Chatbots

You’re gonna love dIGI-TEXX

Managers from many kinds of businesses turn to DIGI-TEXX to optimize their business operations.

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Our Deployment Models

Top RPA platforms and automation solutions we use

UiPath is a leader in Gartner’s Magic Quadrant and our primary automation partner. UiPath’s RPA platform offers extensive governance features, cloud RPA-as-a-service, enhanced computer vision capabilities, and citizen-developer-friendly UX.

UiPath offers a low-code platform that includes RPA, app development, intelligent document processing (IDP), test automation, process mining, API integration, and cloud delivery.

The platform enjoys a strong market presence. By far, it is the largest RPA vendor by revenue with an extended partner ecosystem.

The UiPath platform experiences solid global customer demand. Its diverse customer base accounts for more than 10,000 enterprises across all domains.

blue prism logo

This platform is a leader in Gartner’s Magic Quadrant. SS&C Blue Prism platform offers Blue Prism’s RPA capabilities combined with SS&C Chorus’ BPA platform and document processing capabilities.

The platform offers technology-agnostic orchestration, AI-enabled autonomous development, and an on-demand SaaS offering (AWS and Azure).

SS&C Blue Prism’s RPA product includes IDP (Decipher), a marketplace (Digital Exchange), human-to-digital worker collaboration (Interact), governance (Automation Lifecycle Management), process mining, and ERP accelerators.

Blue Prism enjoys over 168,000 active RPA users and has built a community of 50,000+ users across 5,000 companies.

enate logo

Enate is a platform that delivers end-to-end process orchestration services and combines components from CRM, BPM, and work management. The platform is an effective tool for managing the hybrid human-robot workforce.

The Enate operations platform enables viewing and managing workflows from one centralized space, distributing tasks and relevant resources, and scaling automation. 

Enate offers service as a custom package, with dedicated customer support and hands-on account management.

ABBYY logo

Our team works with ABBYY’s intelligence solutions, including ABBYY Vantage, ABBYY FlexiCapture, and FlexiCapture for invoices. ABBYY intelligent process automation combines process mining with intelligent document processing. It helps to transform enterprise data into actionable insights to streamline operations and improve productivity. If applied correctly, ABBYY’s products can significantly enhance the automation process.

ABBYY Timeline is a cloud-based, AI-driven process mining platform with deep analytics and process simulation.

Vantage is an AI-driven solution that can read, understand and extract insights from documents without using predefined templates.

FlexiCapture is an intelligent automation solution that combines machine learning, NLP, and advanced recognition capabilities.

FlexiCapture for invoices is a turnkey solution for invoice process automation.

Our optimized N-step RPA process for you

We have developed an optimized process to provide you with an efficient, secure, and convenient workflow. Here’s how we approach it:

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Our valuable RPA integrations

Artificial intelligence technologies augment RPA functionality, enhancing its capabilities and bringing additional value by converting the collected and processed data into actionable insights.

Key integrations

Optical character recognition (OCR)

Natural language processing (NLP)

Machine learning (ML)

Computer vision (CV)

Optical character recognition (OCR)

OCR technology enables RPA to perform tasks that require scanning documents, recognizing and capturing text, and transforming it into an editable format.

Natural language processing (NLP)

NLP can scale RPA capabilities by understanding written and spoken language, interpreting texts from different sources, and classifying them for further use. NLP helps RPA analyze structured, unstructured, and semi-structured data and extract valuable insights. 

Machine learning (ML)

ML integration enables RPA systems to learn independently. ML-powered RPA helps resolve more complicated tasks without the need to individually process each possible situation by RPA programming.

Computer vision (CV)

Computer vision enables RPA bots to ‘see’ all the elements of an interface. The technology allows for building vision-based automation that can run on virtual desktop interface (VDI) environments, regardless of operating system or framework. As a result, robots can capture and understand on-screen elements with human-like recognition. 

Your Industry will benefit the most form our services

DIGI-TEXX implements automation RPA tools and models to provide solutions for various industries. By combining technology with human analysts, we can efficiently analyze large amounts of data, resulting in cost savings, improved performance, and uncovering valuable insights from your data. There are several use cases across many industries:

RPA for Finance and Accounting

Accounts payable & accounts receivables

Invoice processing

Financial Ops and Accounting

Budgeting and Forecasting

RPA for Human Resource Operations

Data management

Employee onboarding/Offboarding

Payroll

Compliance and reporting

RPA for Supply chain & Logistics

Inventory management

Supply and Demand Planning

Shipment tracking

Order-to-cash and P2P

RPA for Banking

Process-to-pay

Order-to-cash

Record-to-report

Customer onboarding

KYC

Fraud detection

Loan processing

RPA for Retail

Store planning and inventory management

Demand supply planning

Product categorization

Work order management

Returns processing

Logistics and supply chain management

Customer service management

RPA for Healthcare

Appointment scheduling

Claims management

Post-discharge management

Regulatory compliance

Billing and payment management

RPA for Insurance

Claims Processing

Underwriting & Pricing

Policy Administration & Servicing

Sales & Distribution

RPA for Construction

Procurement and inventory management

Materials/equipment management

Vendor management

Security management

Document management

You don’t see your industry here? Contact us

What makes us a suitable robotic process automation service provider for you?

Our company offers robotic process automation solutions to clients worldwide, delivering high-quality results. Outsourcing your RPA needs to us provides a range of benefits, including:

Flexible pricing

We offer flexible pricing models based on clients’ requirements. Clients can select the right model which best fits their purpose.

Fast Implementation

DIGI-TEXX owns the necessary tools, methodologies, and resources to expedite the implementation process. Our team assesses your organization’s requirements, designs the automation solution, configures, deploys the software robots, and provides the necessary training and support.

Risk Mitigation and Security

With an in-depth understanding of data security and compliance, we can help identify potential risks and implement necessary controls to protect sensitive information. We use our knowledge in security measures such as encryption, access controls, and audit trails to lessen the risks of implementing RPA and comply with regulations.

Integration with Other Systems

We support you in integrating the RPA solution with other systems and technologies, such as enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, or data analytics platforms. This ensures seamless data exchange, process synchronization, and improved overall efficiency.

Training and Skill Development

DIGI-TEXX offers training programs and resources to assist your business in RPA development, management, and maintenance. This helps build internal capabilities and ensures that your organization can leverage the full potential of RPA.

Round-the-clock support

Our operation is 24/7/365 as the client’s business continuity is always our top priority.

Our exemplary project delivery capacity

Our digital transformation solutions add value to any business (from small to large enterprises) around the world.

Our 20 Years of Proven Track Record

DIGI-TEXX VIETNAM 20th Anniversary

Reaching a new height

Our Dynamic and Experienced Employee

DIGI-SPORT

An exciting sports festival

Straight-Through Process for Customer Onboarding

Insurance

Intelligent Document Processing

Automated Insurance Claims

Insurance

Intelligent Document Processing

Global Invoice Processing

Logistics

Automated Data Extraction Solution

Let us answer your questions

Our team of experts is here to answer any questions you may have and provide you with a free consultation. If you don’t see an answer for you below, feel free to send us a message.

RPA provides significant business benefits by streamlining workflows and automating repetitive processes. This leads to improved profitability, flexibility, and responsiveness, as well as boosting employee and customer satisfaction.

Implementing RPA requires minimal effort and upfront investment, and existing systems won’t need restructuring or new infrastructure. RPA accelerates digital transformation and offers major cost savings for enterprises.

It has become a standard practice in many businesses, optimizing security compliance and automating customer service solutions to remain competitive in a saturated market.

RPA and AI are distinct concepts, but their combination holds great potential for businesses.

RPA technology has allowed developers to integrate advanced AI skills, such as machine learning (ML) models, natural language processing (NLP), and optical character recognition (OCR), into robotic automation.

This increases the robot’s capacity to process cognitive activities, including engaging with textual documents, categorizing optical data, interpreting speech, and holding conversations.

A common challenge that occurs is when employees resist the onboarding process. Employees may be unfamiliar with the technology or simply unsure of how to use it effectively.

To address this, DIGI-TEXX’s RPA strategy includes efforts to educate and encourage employees to understand and trust the new technology.

Another challenge is selecting the right processes to automate. Criteria such as process size and complexity must be taken into account to determine if a process should or should not be automated.

Lastly, data security becomes a concern when exchanging data electronically. To ensure successful RPA implementation, the organization must establish data encryption, access governance, and authentication protocols. Risk assessment is crucial.

Intelligent Automation is a technology that combines Artificial Intelligence (AI) and Robotic Process Automation (RPA) to automate human-guided processes with enhanced accuracy, efficiency, and speed.

With intelligent automation, machines can eliminate errors associated with manual input and eliminate mundane tasks, freeing up time for more important matters. It also provides actionable insights in real-time, promoting faster decision-making.

Advanced algorithms and automation configurations make it easy to obtain detailed analytics on strategic business initiatives. Intelligent automation uses machine learning capabilities to adapt quickly to process changes, streamlining data flow to other applications without any manual intervention.

Cognitive automation uses advanced technology to mimic the way humans think, making it possible for machines to analyze situations, take action, and learn from outcomes.

This technology blends RPA and AI to automate data-heavy tasks like analyzing documents, identifying customer patterns, and recognizing text on invoices.

By reducing mundane tasks, cognitive automation improves efficiency and productivity, reduces costs, and provides insights into customer behavior. It streamlines traditionally labor-intensive processes, freeing up valuable time for companies to focus on growth and innovation.

Do you want to achieve higher efficiency, operational cost savings, and intelligent business processes? Let’s get in touch.

We are a trusted provider of RPA services, with over 200 customers worldwide. If you are looking to outsource, we can help. Share your business goals with our experts, and we will respond promptly.

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