OUR CLIENT APPROACH

DATA SECURITY

All client’s data is put under control with 3-lines of protection during project implementation and operation.

QUALITY

With our proven track record of client satisfaction over 20 years, quality is the combination of Technology and People Knowledge to control every step of the process.

TAILOR-MADE SERVICES

Our business consulting team with experience in different industries provides solutions right to your business requirements.

DATA SECURITY

Your Data Is Protected

As a German-based company providing services to international clients in various industries, DIGI-TEXX adheres to the highest global data protection standards and complies with local regulations in each country our clients operate. 

At DIGI-TEXX, we categorize data into distinct information types as part of our data management and protection compliance. This classification includes, among others:

  • Health data
  • Personal data
  • Financial data
  • Transactional data
  • Image and video 

This enables us to implement appropriate measures to ensure the security and integrity of each data category.

Three Lines of Data Protection

Implement Robust Security Measure Methods

Security Of Company Premises

  • All DIGI-TEXX offices’ entrances are monitored by our security guards to ensure the integrity of the premises.
  • The building is under continuous surveillance through a comprehensive network of Closed-Circuit Television (CCTV) systems and security personnel are stationed on-site around the clock
  • Visitors are required to register at the front desk, providing a valid identification document for enhanced security.
  • DIGI-TEXX maintains a Network Operation Center (NOC) team, which operates 24/7 to diligently monitor and respond to any anomalies.
  • Access to our premises is secured through a biometric fingerprint access system, ensuring entry is only permitted following thorough authorization procedures.

IT Control

We employ a comprehensive set of security measures:

  • Construction of a network of multiple segments and implementation of multi-level firewalls
  • Dedicated networks are established for individual client projects with customized network security configurations 
  • Establishment of tier-3 firewalling to enhance protection of external systems
  • Fully controlled internet access through transparent proxy service, where project constraints permit 

Ensuring internal audit with compliance function

We adhere to the most current data security policies, encompassing a comprehensive commitment to compliance and best practices.

Our internal compliance and data security team, comprising certified cybersecurity professionals, performs quarterly comprehensive audits covering technical controls, physical security, access management, and data handling procedures.

We execute penetration testing, vulnerability assessments, and simulated audits to emulate real-world cyberattacks and detect potential vulnerabilities. Any findings are expeditiously remedied through corrective actions and meticulously documented in comprehensive reports, contributing to the continuous enhancement of our data security posture.

Conducting external adherence to external audit protocols 

DIGI-TEXX conducts annual independent audits of our entire information security management system. The external auditors examine our policies, procedures, and systems, providing objective validation of our compliance with set-forth standards and outlining the findings for security enhancement. 

We collaborate with our clients to perform annual on-site surveys and audits. This collaborative effort allows us to systematically identify potential vulnerabilities and promptly implement preventive measures to address any technical weaknesses.

ISO 27001:2013 Information Security

Our approach covers stringent measures to prevent unauthorized access, secure data transmission, and mitigate potential threats. The handling of sensitive information is executed with the utmost supervision, surpassing industry-leading security standards consistently.

Being ISO 27001 certified, DIGI-TEXX guarantees the Confidentiality, Integrity, and Availability (C.I.A.) of clients’ data through comprehensive safeguards at every operational stage.

QUALITY

Pursuing Excellence In Every Detail

100% Quality Commitment With Dedicated Project Development Model

Operations Model

QA (Quality Assurance)

INTELLIGENT DOCUMENT DATA PROCESSING BACKGROUND

Embrace The Power Of Innovation For Event Better Data Quality

Machine Learning (ML) Powers Intelligent QC: Our proprietary ML algorithms analyze data from every interaction, identifying potential issues and areas for optimization before they impact your experience.

  • Invoice processing
  • Claims processing
  • Historical documents processing

Automation Streamlines Efficiency: Repetitive tasks are handled by intelligent automation, freeing our team to focus on complicated steps or final decision-making. 

Operational Dashboards Offer Real-Time Insights: We leverage live dashboards to monitor key performance indicators, identify trends, and proactively address any concerns before they become problems.

ISO 9001:2015

Quality Management Certification

Strictly adherence to the ISO 9001:2015 standards is ingrained in our organizational culture, ensuring that our processes are transparent, efficient, and consistently focused on exceeding your expectations. 

When you choose DIGI-TEXX, you choose a partner committed to the highest industry standards, where quality is not just a benchmark but a way of doing business.

TAILOR-MADE SERVICES

Bespoke Solutions, Aligned with Your Vision 

DEPLOYMENT MODELS

ONLINE SERVICES

We work on various online platforms that ensure seamless access to our expertise.

ONSITE SERVICES

We bring our expertise directly to your location, ensuring secure handling, personalized attention, and complete control over your operations.

ON-PREMISE SERVICES

For those seeking complete control, our on-premise solutions are ready to be deployed right within your premises efficiently and securely. 

PRICING MODEL

The specific pricing model at DIGI-TEXX depends on several factors like project complexity, volume, and required skills. Here are some common models you might encounter:

PER-UNIT PRICING

  • Price per character/page/document
  • Price per record/field
  • Price per hour/minute

PROJECT-BASED PRICING

  • Fixed fee: Agreed upfront for the full project package, suitable for well-defined projects with predictable scope.
  • Tiered pricing: Different price tiers based on project complexity, volume, or turnaround time

VALUE-BASED PRICING

  • Cost savings model: Charge based on the client’s cost savings achieved through the processed data.
  • Performance-based model: Pricing tied to specific metrics like accuracy, turnaround time, or data quality

HYBRID

Combine elements from different models for greater flexibility.

For example, a per-page charge while capturing will be different compared to extracting the data.

OUR DOCUMENT AND DATA EXTRACTION SOLUTIONS

We developed automation workflows with artificial intelligence and emerging technologies to lower client operating costs. Our solutions support multiple languages and can be customized for specific document types respective to the client’s business.

DIGI-SCAN

DIGI-XTRACT

DIGI-DMS

DIGI-MOBILE

OUR TAILOR-MADE SOLUTIONS

Our business consulting team, equipped with diverse industry experiences, is here to tailor services and solutions directly to fit the unique needs of your business processes.

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