E-COMMERCE
Contributing to the success of e-commerce shops by maintaining consistent and up-to-date content and offering multi-channel customer support.
With the demand for the transition from brick-and-mortar stores to e-commerce shops, DIGI-TEXX offers solutions and service packages to help operate the online platform at lower costs with higher quality while maximizing their customers’ satisfaction. These packages can encompass our content management, image processing, and customer service desk services.
CONTENT MANAGEMENT
E-commerce websites require rigorous maintenance to grow and preserve a consistent and up-to-date image. Maximize your time, growth, and revenue with professional content management.
IMAGE PROCESSING
We offer a team of over 40 image processing experts to guarantee the excellence of product images for your e-commerce platform, driving customers’ notions and triggering their needs.
Our team has domain knowledge in different industries such as FMCG, Real Estate, Fashion, Automotive, etc. Through years of working with international brands and a team of in-house experts, we bring clients superior service at the most affordable price.
CUSTOMER SERVICE AND EXPERIENCE
CUSTOMER HELP DESK (VOICE OR NON-VOICE)
As an e-commerce business, it is important to provide round-the-clock, high-quality customer services for the convenience and satisfaction of customers. DIGI-TEXX offers customer services and helps desk center services in 6 speaking languages: Vietnamese, Chinese, English, German, French, and Japanese.
We enhance e-commerce businesses to expand their loyal customer base by offering customers an excellent experience that will directly address their questions, comments, and concerns.
CASE STUDIES
Data Preparation Service On ERP Systems
Data Extraction Solution for Customer Onboarding Straight-Through Process
